DPO PayGate Minimum Terms and Conditions (T & C’s)
1. Detailed description of goods and/or services
Bundu Travel and Tours is a business in the tour and transport industry that offers rental cars and travel tour packages.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of email notification.
3. Return and Refunds policy
The provision of goods and services by Bundu Travel and Tours is subject to availability. In cases of unavailability, Bundu Travel and Tours will refund the client in full within 30 days. Cancellation of orders by the client will attract a 30 % administration fee.
4. Customer Privacy policy
Bundu Travel and Tours shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.
5. Payment options accepted
Payment may be made via Visa and MasterCard, or by bank transfer into the Bundu Travel and Tour bank account, the details of which will be provided on request.
6. Card acquiring and security
Card transactions will be acquired for Bundu Travel and Tour via DPO Group who are the approved payment gateway for Namibian Acquiring Banks. DPO uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website.
7. Customer details separate from card details
Customer details will be stored by Bundu Travel and Tours separately from card details which are entered by the client on DPO’s secure site.
8. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is Namibia. Transaction currency is Namibian Dollar (NAD).
9. Responsibility
Bundu Travel and Tours takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
10. Country of domicile
This website is governed by the laws of Namibia. Bundu Travel and Tours chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature Papageinweg, Hochland Park, Windhoek, Namibia.
11. Variation
Bundu Travel and Tour may, in its sole discretion, change this agreement or any part thereof at any time without notice.
12. Company information
This website/app is run by Bundu Investments close corporation based in Namibia trading as Bundu Investments CC and with registration number CC/2012/5539 and 1 Member.
13. Bundu Travel Connection contact details
Company Physical Address: 12 Van Der Bijl Street, Northern Industry, Windhoek, Namibia
Email: [email protected]
Telephone: +264 81 222 3336